Terms of service
Útberingarkostnaður
Umbýtingarrættur og aftursendingarrættur
Reklamatión
Gjalding
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Delivery Costs
Delivery: 58 DKK
Free delivery on purchases over 500 DKK at djoravalvera.fo.
You can also choose to pick up your order yourself.
Delivery time is 1–3 business days.
Delivery time to non-connected (non-mainland) areas is one week.
If you would like to know when your package will be delivered, you can contact us via Messenger or email:
djoravaelvera@djoravaelvera.fo
Exchange and Return Policy
Items can be exchanged within 12 days if they are unopened and in the same condition as when purchased. You must present the receipt. If the item needs to be shipped back, the customer is responsible for the shipping costs.
If there is damage to the item or any other defect, please notify us within 3 business days. If the damage occurred during transport, the shipping company must be notified immediately.
Sale and clearance items cannot be exchanged.
Complaints
If there is a defect in the product, you must notify us within 3 business days.
You can also contact us via Messenger or email for further information:
Djoravaelvera@djoravaelvera.fo
Payment
djoravalvera.fo
The product will be delivered once payment has been completed.
We accept the following cards: Visa and MasterCard. During the payment process, you must enter the following: credit card number, expiry date, and security code (CVV). You must also complete a 3D Secure code sent to you via NETS.
When you purchase from us, your card information is entered into Quickpay, which is a secure SSL-encrypted payment gateway. Djóravælveru Samtakið never has access to your card information.
We hope you have enjoyed our service. Thank you.